Complaint
HL-2026-04823
Retail unit cash shortage pattern
Complaint text
Received Nov 19, 12:01 PM via Web form · Facility Kansas City NDC · ZIP 64108
Cash reconciliations at window 3 show shortages of $40 to $120 twice per week for the past 60 days.
AI summary
Generated from the complaint narrative.
Repeated small cash shortages at a single window position over the last 60 days.
Similar prior complaints
Matched by program area and narrative similarity.
HL-2026-04807
Money order voids exceed district normHL-2026-04808
Retail unit cash shortage patternHL-2026-04822
Money order voids exceed district norm AI classification
Suggested by the intake model.
Suggested area
Financial Fraud
Confidence73%
Priority score51
Assignment
Assigned analyst
K. Nguyen
Channel
Web form
Facility
Kansas City NDC
ZIP
64108