Complaint

HL-2026-04832

Employee observed opening priority parcels

New84

Complaint text

Received Dec 8, 9:48 AM via Phone · Facility Miami P&DC · ZIP 33152

I work the third shift and have seen the same clerk open priority parcels three separate nights. Items appear to be removed and boxes resealed with clear tape.

AI summary

Generated from the complaint narrative.

Anonymous tip: a night-shift clerk was seen slitting priority parcels in the loading bay.

Similar prior complaints

Matched by program area and narrative similarity.

HL-2026-04801

Repeated missing gift cards on route 42

Oct 4, 1969

HL-2026-04802

Employee observed opening priority parcels

Oct 6, 1969

HL-2026-04816

Repeated missing gift cards on route 42

Nov 4, 1969

AI classification

Suggested by the intake model.

Suggested area

Internal Mail Theft

Confidence93%

Priority score84

Assignment

Assigned analyst

Unassigned

Channel

Phone

Facility

Miami P&DC

ZIP

33152